Privacy Policy
Last updated: March 27, 2026
Flodoc AI ("Flodoc," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform (collectively, the "Service").
1. Information We Collect
We collect information you provide directly to us, including your name, email address, company name, phone number, and any other information you choose to provide when you create an account, request a demo, or contact us.
When you use our Service, we may collect documents you upload (such as RFPs, SOQs, resumes, and project descriptions), content you create within the platform, and usage data related to your interactions with the Service.
We automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use cookies and similar technologies to collect this information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the Service; to process your requests and send related information; to communicate with you about products, services, and events; to monitor and analyze trends, usage, and activities in connection with the Service; and to detect, investigate, and prevent security incidents.
Documents and content you upload are used to generate proposals and recommendations within the platform. We do not use your uploaded documents to train general-purpose AI models. Your firm's data remains yours.
3. How We Share Your Information
We do not sell your personal information. We may share your information with service providers who perform services on our behalf (such as hosting, analytics, and email delivery), in response to legal process or government requests, or to protect the rights, property, and safety of Flodoc, our users, or the public.
If Flodoc is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. You may also have the right to opt out of certain data processing activities. To exercise these rights, please contact us at [email protected].
7. Cookies
We use cookies and similar tracking technologies to collect usage data and improve the Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the Service may not function properly.
8. Third-Party Services
The Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].